Shipping & Returns
Delivery times vary by product and destination. Our Shipping policy explains how deliveries and order enquiries are handled.
UK and EU customers have a 14-day statutory cooling-off period for eligible online purchases, beginning after delivery of the last item in the order. Read our Returns and Refunds policy for cancellation, return and refund details.
To notify us that you wish to cancel, use our contact form. Include your name, order number and a clear statement of cancellation. You can also submit eligible return or cancellation requests through your customer account.
If you need delivery information or help with an order, contact Pawora Pets.